This Privacy Policy governs the manner in which ZAZA collects or uses information that are collected from users (Each one will be called a “User”) on the Company’s Website  . This privacy policy will include the website, services and all of  ZAZA  Company goods.

User Duty

By using or visiting this website, you acknowledge and agree to these terms as a user and the terms governing the dealings between  ZAZA  online store and its customers on its website. Your access to it indicates your agreement to be bound by these terms and conditions, and we have the right to change these terms by publishing them on the site, and you must accept and abide by these terms.

Terms Of Use

It is allowed to use this site for e-commerce purposes for the objective of purchasing  from  ZAZA online store in the Hashemite Kingdom of Jordan.

Your Acceptance Of These Terms

When you use this website, you agree to this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed acceptance of those changes.

Web Browser Cookies

Our website may use "cookies" in order to improve the user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If this is done, please note that some parts of the website may not function properly when it comes to cookies.

Intellectual Property And Copyright

We reserve the copyright for the content of this website, including all files uploaded to the website, page layout data, graphics, articles, file content, icons, news, videos, reviews, company publications and company databases on the website or related to services. This material may not be used or republished other than as specifically permitted by copyright law. You must not use or copy material for commercial purposes unless we expressly consent to it and in a manner that does not violate our copyrights, in which case we may ask you to sign a user license agreement.

Offers And Promotions

ZAZA Company has the right to launch promotional campaigns for the different goods and products available on its website.

ZAZA Company has the right to stop offers and promotional campaigns at any time without informing or send notification.

ZAZA Company has the right to limit the quantity upon purchase.

Shipping  And Delivery

In ZAZA online store, we are keen to deliver customers' orders throughout the Kingdom as quickly as possible and within a period that may take from two to four days from the date of purchase through the website.

We will keep the order and communicate with our customers for a period of (2) days from the date of receiving the order in order to ensure that communication and follow-up with customers to deliver the order. If calls from the customer service department or delivery captains are not received by customers and not answered in order to receive the order, during this period the order will be cancelled.

 Payment Method

In order to make it easier for our valued customers, we offer several methods of payment. You can pay through the use of different credit card and make electronic payment (online payment) and you can also pay cash on delivery.

Links To This Website From Other Websites

It is prohibited to create hyperlinks to these web pages, to frame them, or to engage in similar activities. We have the right to impose conditions when allowing any hyperlinking or framing of these web pages.

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of Jordan.

The terms and conditons apply for web site and application

 

Exchange And Return Policy

We at ZAZA Company are keen on the satisfaction of our customers through a unique online shopping experience from ZAZA  online store. Therefore, we provide our customers with a clothes exchange service within a period of 3 days from the date of receiving the order. (This service may not include the free delivery service).

In the interest of ZAZA Company for the satisfaction of its customers, we follow the policy of returning clothes after purchase and refunding the price within a period of 3 days. From the date of receiving the order. (This service may not include free delivery service).

When purchasing from ZAZA online store, the buyer will be responsible for the delivery value, unless there are promotional offers that include free delivery.

ZAZA Company ensures that the product is delivered to its customers in a sound condition and free from defects.

 

The exchange of  products is conditional on the delivery of the  same condition that they were received by ZAZA online store, which is that they are in good condition and free from defects.

 

In the case of replacing clothes, we do not guarantee the availability of the same item desired to be replaced, or the product or size desired to be obtained in our online store.